Accessibility Statement

We are continuously working to improve the accessibility of content on our website. Below, you’ll find a few recommendations to help make your browsing experience more accessible:

If you have trouble seeing web pages, the US Social Security Administration offers these tips for optimizing your computer and browser to improve your online experience.

• Use your computer to read web pages out loud
• Use the keyboard to navigate screens
• Increase text size
• Magnify your screen
• Change background and text colors
• Make your mouse pointer more visible (Windows only)

If you are looking for mouse and keyboard alternatives, speech recognition software such as Dragon Naturally Speaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.

If you are deaf or hard of hearing, there are several accessibility features available to you.

Closed Captioning

Closed captioning provides a transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally visually displayed over the video, which benefits people who are deaf and hard of hearing, and anyone who cannot hear the audio due to noisy environments. Most of our video content includes captions. Learn how to turn captioning on and off in YouTube.

Volume Controls

Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device’s volume controls and your media players’ volume controls to optimize your listening experience. If the recommendations above do not meet your needs, we invite you to contact us at [insert your phone number, including TTY if available] for assistance.

We will take reasonable steps to provide free-of-charge language assistance services to people who speak languages we are likely to hear in our practice and who don’t speak English well enough to talk to us about the dental care we are providing.

Spanish: Tomaremos acciones razonables para proporcionar servicios de asistencia lingüística gratuitos a aquellas personas cuyo lenguaje escuchemos frecuentemente en nuestro consultorio y que no hablen un inglés lo suficientemente bueno como para hablar con nosotros sobre el servicio odontológico que suministramos.

Chinese:   我们将有序地做到提供免费的语言服务使我们能听懂英语不好的人向我们咨询有关牙齿护理

French Creole (Haitian Creole): Nou pral pran mezi rezonab pou bay sèvis asistans lang gratis pou moun ki pale lang nou pagen ide deyo ak ki pa pale angle byen ase pou pale ak nou sou swen dantè nou ap bay.

Gujarati:   અમેએવા લોકોનેિ◌વના ◌ૂƣયેભાષા સહાય સેવા ◌ૂર પાડવા ઉચત પગલાંલઇ◌ુ◌ંઓ એ ભાષાઓ બોલેછે અમન(ેતબીબી ) પ્રેકટસમાંસાભળવા ં મળ શક અનેઓ અમે દંત ◌ુરક્ષા પ્રદાન કરએ છએ તેના િ◌વષેવાત કરવા ◌ૂર◌ુ◌ંયોગ્ય ગ્લીશ બોલી શકતા નથી.

French: Nous prendrons les mesures raisonnables pour fournir des services d'assistance linguistique gratuits pour les individus qui parlent des langues que nous sommes susceptibles d'entendre durant nos séances et qui ne parlent pas suffisamment bien l'anglais pour discuter avec nous concernant les soins dentaires que nous fournissons.

Korean:   저희는 적절한 조치를 통하여 언어 지원 서비스를 무료로 제공할 것입니다. 다만, 실제로 저희에게 관심이 있는 언어를 쓰지만 저희 치아 관리 서비스에 대해 의견을 줄 수 있을 만큼 영어로 의사소통이 원활하지 않는 경우로 한정합니다

Italian: Adotteremo le misure ragionevoli per fornire servizi di assistenza linguistica gratuiti a coloro che parlano lingue che sentiamo spesso sul posto di lavoro e che non parlano inglese abbastanza bene da poter discutere della cura dentale che stiamo fornendo.

Vietnamese: Chúng tôi sẽ thực hiện các bước cần thiết để cung cấp dịch vụ hỗ trợ ngôn ngữ miễn phí cho những người giao tiếp bằng những ngôn ngữ mà chúng tôi có thể nghe thấy tại phòng khám của mình và cho những người không có đủ trình độ tiếng Anh để thảo luận về dịch vụ chăm sóc nha khoa mà chúng tôi đang cung cấp.

German: Wir werden angemessene Schritte unternehmen, um denen eine gebührenfreie Sprachunterstützung zu bieten, die Sprachen sprechen, die wir möglicherweise in unserer Praxis hören, die aber kein Englisch sprechen, das gut genug ist, um mit uns über die Zahnpflege zu sprechen, die wir anbieten.

Tagalog: Gagawin namin ang mga makatwirang hakbang para maibigay namin ng walang bayad ang mga tulong na serbisyo sa wika para sa mga taong nagsasalita ng mga wikang karaniwan naming naririnig sa aming pagsasagawa at sa mga hindi bihasa sa pagsasalita ng Ingles na sasangguni sa amin tungkol sa pangangalaga ng ngipin na ibinibigay namin.

Hindi:   हम उन िåयक्तय को, जो क ऐसी भाषाएंबोलतेह जो हम अपनेअßयास म संभावत Ǿप म सु नना चाहतेह और जो हमारेɮवारा प्रदान क जानेवाल डटल देखभाल केबारेम हमारेसाथ उचत ढंग सेअंग्रेज़ी नह◌ंबोलत,े मु āत सेवाएंप्रदान करनेके लयेउचत कदम उठायगे।

Urdu: ہم ان زبانوں کو بلا معاوضہ زبان کی امداد کی خدمات فراہم کرنے کے لئے معقول اقدامات کریں گے جو ہماری زبانیں ہیں
ہمارے مشق میں سننے کے ل and اور جو انگریزی اچھی طرح سے نہیں بولتے ہیں ہم سے دانتوں کی دیکھ بھال کے بارے میں ہم سے بات کرتے ہیں۔

Arabic: سنتخذ خطوات معقولة لتقديم خدمات المساعدة اللغوية مجانًا للأشخاص الذين يتحدثون لغات من المحتمل أن تكون
للاستماع في ممارستنا والذين لا يتحدثون الإنجليزية جيدًا بما يكفي للتحدث إلينا حول رعاية الأسنان التي نقدمها.

Teluga: మనకు అవకాశం ఉన్న భాషలను మాట్లాడే వ్యక్తులకు ఉచితంగా భాషా సహాయ సేవలను అందించడానికి మేము సహేతుకమైన చర్యలు తీసుకుంటాము
మా అభ్యాసంలో వినడానికి మరియు మేము అందిస్తున్న దంత సంరక్షణ గురించి మాతో మాట్లాడటానికి ఎవరు ఇంగ్లీష్ బాగా మాట్లాడరు.

Dutch: We zullen redelijke stappen ondernemen om kosteloze taaldiensten te verstrekken aan personen die talen spreken die we doorgaans in onze praktijk horen en die niet goed genoeg Engels spreken om te kunnen praten over de tandheelkundige zorg die we leveren.

Lakeshore Orthodontics

Grand Haven Phone : 616-842-8820

Ludington Phone: 231-480-0281

Whitehall Phone: 231-893-2915

Discrimination is Against the Law

Lakeshore Orthodontics complies with applicable Federal civil rights laws and does not discriminate or exclude on the basis of race, color, national origin, age, disability, or sex.

Lakeshore Orthodontics provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats)

Lakeshore Orthodontics provides free language services to people whose primary language is not English, such as:

• Qualified interpreters
• Information written in other languages

If you are in need of these services, contact the office manager.

If you believe that our practice has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex.

A grievance can be filed with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.